Delhi’s Best ISP:MTNL
Things have changed since I reviewed MTNL’s Broadband service some months ago here…
For the past month I have had quite a lot of chats with my friends about the ISP they are currently using and their satisfaction level with them.After that I have come to the conclusion that MTNL pips Airtel by a close margin to be judged the best ISP according to me.
Some straight facts to justify it..
MTNL is the only ISP to provide 2 Mbps on all of its plans except the unlimited plan which I think too will be upgraded to 2 Mbps soon.The actual speeds vary from 1.5 Mbps to 1.8 Mbps which is pretty good. Now a direct implication of this is that you get faster browsing speed along with damn quick downloads.This is a boon for people with the latest launched TriB 749NU which has night unlimited downloads.
MTNL’s service has improved compared to its past and is almost at par with Airtel in most parts of the city.Though MTNL’s customer care service sucks as usual and this is the department where Airtel beats MTNL by a large margin.But MTNL still has wider coverage than Airtel in the city.
One of the most important things to look at before choosing an ISP is the plans it offers. MTNL has a wide variety of plans and it gives better cost/MB than Airtel in most cases and not to forget the abovementioned 2 Mbps on all plans making it a favourite choice with customers.
MTNL introduced its WiFi enabled router a couple of months back which added another feather to its cap.
According to me MTNL offers the best Plan ie. the recently launched TriB 749NU plan as with this plan you can download around 5-6 GB of data easily in the night compared to 2.5 GB that you can download through unlimited plan in the whole day.But that will change when MTNL decides to upgrade the speed of unlimited plan to 2 Mbps.When this happens it will put other ISPs offering 128kbps and 256kbps unlimited plans to shame and force them to upgrade the speed or lower the price thus benefiting the customers immensely.
Hence I think MTNL is the king of ISPs at the moment and other ISPs need to pull up their socks to catch up with MTNL.
Coming soon a post related to solutions to common MTNL Broadband problems…stay tuned…
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