Tall claims by MTNL untrue
The New Year for me began on a sad note when I got to know that MTNL had not upgraded its plans to 2Mbps as promised and also advertised about it in the leading newspapers.
The service from MTNL regarding its broadband has been pretty good atleast in my area…but this has certainly disapointed me.The free data trasnfer monthly limit too was not upgraded which I guess would surely not come under “technical feasibility” as proposed by MTNL.
When contacted at customer care MTNL gave a very cold response that in 3-4 days this speed upgrade would be done as there is some technical problem.In that matter BSNL has done a great job by testing the feasibility of 2Mbps before 1st Jan so as to make sure it was ready for the speed upgrade on 1st Jan itself.And from early reports that I have got, BSNL users have started getting speeds close to 2Mbps.
Well lets hope that MTNL pulls up its socks and fulfills its promises before its time consumers start ditching their broadband connections.
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